The Customer is Not Always Right
Just the other day I overheard one of our DISHER design engineers, say, “Well, the customer’s always right!” He was attempting to shrug off being trumped by his customer’s decision on a particular design direction. We’ve all heard this phrase before but this time it made me stop and think… If I argue with my…
Read MoreSeven Tips to Good Project Management
Most project management classes teach the basic tools and how to use them. They’ll cover topics like risk analysis, budgeting, work breakdown structures and critical paths to name a few. These are fundamental tools for any good project manager to learn and know; however, by themselves, they will be nothing more than tasks to complete…
Read MoreThe Tough Road to Innovation Success
As the owner of our product development firm, I often get calls that go something like this, “I’m calling from Company XYZ and we have this idea for a new product and we’re not sure how to get it developed. Can you help me?” As the conversation goes on, I sense that this company thinks their…
Read More